For METRO it is a high priority to support its customers and to ensure that restaurateurs make it through these difficult times as good as possible. METRO supports HoReCa customers with several measures and initiatives, thereby strengthens the customer relationships and underscores METROs purpose „Your success is our business“. For example, digital programs have been used to provide a voucher generator (HilfeLokal.de, site only available in German) or an online ordering tool that can be easily activated via the free website. In addition, METRO countries support their customers in taking advantage of government aid by providing specific tips and information.
At the same time, METRO makes every effort to contribute to the food supply situation. This includes, amongst others, the cooperation with delivery operators in several countries. Together with partners, METRO delivers groceries to private households.